Handling time
TODO(client): how long between an order being placed and it leaving the building.
Shipping rates
Shipping is calculated at checkout based on your location and order weight. Orders over $40 ship free within the contiguous United States.
Delivery times
Once shipped, delivery typically takes 2 to 5 business days depending on your location. You'll get a tracking number via email as soon as your order ships.
Subscriptions
Subscription orders ship automatically on your selected schedule. You can pause, modify, or cancel anytime from your account page. Changes take effect on your next billing cycle.
Returns & issues
TODO(client): state your returns policy. If something's wrong with an order — damaged in shipping, wrong item, or a quality issue — contact us within 14 days and we'll make it right.