What we collect
When you place an order, we collect the information needed to fulfill it: your name, email, shipping address, and payment details. Payment is processed by Stripe — we never see or store your full card number.
If you create an account or subscribe, we store your email and order history so you can manage your purchases.
Analytics
We use Google Analytics 4 to understand how the shop is used — which products get viewed, how people move through checkout, where the funnel leaks. Google Analytics sets cookies and may collect a truncated IP address and device-type information. We never pass your name, email, or address to it.
If you'd rather not be measured, most browsers have a built-in tracking-protection mode that blocks Google Analytics by default — turning it on is the simplest way to opt out. Browser extensions like uBlock Origin or Privacy Badger work too.
How we use your information
- To fulfill and ship your orders
- To send order confirmations and shipping updates
- To process returns or resolve issues
- To send subscription-related emails (if you subscribe)
We don't sell your data. We don't send marketing emails unless you opt in.
Third-party services
We share only what's necessary with the following services:
- Stripe — payment processing
- Shippo — shipping label generation and tracking
- Postmark — order, shipping, and account emails
- Broadwave — newsletter list, if you sign up for it
- Google Analytics 4 — anonymized site usage analytics
- Cloudflare — image and asset delivery, and the bot check on our forms
- jsDelivr — a script the pages need to work
- Sentry — error reports when something on the site breaks
Google appears once there. Analytics gets how the site is used, never your address.
Anything your browser loads from another company — the fonts, the scripts, the error reporter — can see your IP address and which page you were on. That's how the web works rather than something we send them, but it's honest to say so.
Cookies
We use a small set of cookies — a session cookie to keep you logged in, a cart cookie to remember what's in your cart, and the cookies set by Google Analytics described above. We don't use third-party advertising cookies.
Data retention
We keep order records as long as needed for tax and legal compliance. If you want your account deleted, contact us and we'll take care of it.